Job Seeker Details

Professional Attributes:
  • Enthusiastic & outgoing
  • Patient & reliable
  • A strong analyst & problem solver
  • Flexible and adaptable with a ‘can do’ attitude
Core Competencies:
  • Communication Skills: Warm and engaging communicator with the ability to understand clearly and impart information. Experienced in collaborating with customers via telephone and email to confirm requirements and issues, and presenting proper solutions.
  • Customer Service Skills: Eight-years’ customer service experience in internal and external customers with good listening skills, attention to detail, a patient temper and the ability to perceive customers’ underlying issues. Able to identify customer needs successfully, and strive to exceed their expectations.
  • Project Management Skills: Participated in important projects in all aspects of conception, target, planning, execution, performance/monitoring, and closure, and able to produce quality work even when under extreme time pressure and deadlines.
  • Technical Skills: Operating Systems: Windows Server 2008/2012, Windows 7/8, Linux, MS-DOS, Mac OS Hardware: Routers, Switches, Firewalls, PCs, Tablets, Smartphones Software: Wireshark, VMware Workstation, MS Office Suite, SQL Server, Active Direcory, Hyper-V Network: LTE, WCDMA, CDMA, NGN, IMS, WAN/LAN, TCP/IP, DNS, DHCP, WINS, Ethernet Protocol: SIP, SDP, Diameter, 3GPP, IPSEC, SS7, H.323, QoS, SNMP, VOIP, VPN, MPLS Languages: HTML, CSS, ASP.NET, Visual Basic, C, JavaScript
Industry Experience:
Information & Communication Technology

8 Years Experience

Engineering - Network, Networks & Systems Administration, Programme & Project Management, Telecommunications, Testing & Quality Assurance