Professional Attributes:

• I am friendly
• I always do more than what is required
• Calm and patient demeanor
• I am dependable and dedicated
• Logical Thinker
• Love to learn new things - technology
• Presentable and neat
• Can document procedures for solving IT/Technology related problems
• Courteous
• Approachable
• Can-do Attitude!

Core Competencies:

• Hyper-V
• DHCP, DNS, Actiive Directory
• Troubleshooting
• IT System Support
• Exchanger Server 2010 & 2016
• Windows Server 2008 R2, 2012 R2, 2016
• Windows 7 / 10 Pro
• FortiGate firewall management
• End User Support
• WSUS
• Exclaimer e-mail signatures
• HP Server Support
• Windows Fail-over Clustering
• Trustwave Secure Email Gateway
• SAP Business One
• LAN / WAN Troubleshooting
• Hardware and Software Procurement
• Vendor Management (SLA)
• Vendor Negotiation
• Microsoft Office

Industry Experience: