Job Seeker Details

Professional Attributes:
  • Customer-orientated
  • Self-motivated, Willingness to learn and Self-Studying
  • Dependable team player
  • Responsibility
  • Work at Complex Environments
  • Creative
Core Competencies:
  • OS: Linux Redhat/CentOS/Ubuntu/Windows/Windows Server
  • ITIL: Foundation certificate - Experienced in Incident Management, Problem management and Change management
  • Ticketing tools: Service desk plus, Jira, confluence
  • Network: Lan/Wan, TCPIP, basic knowledge of switches and routers and security
  • Monitor and maintain records in the Ticket Management system , Office tools (installation & troubleshooting), Hardware Software Installation, Support and troubleshoot PC/Laptop hardware
Industry Experience:
Information & Communication Technology

5 Years Experience

Help Desk & IT Support