Job Seeker Details
- I am dependable with a strong drive to achieve Project goals.
- I am reliable and can work independently with minimal supervision.
- I am an expert in delivering processes and can provide management and coordination across multiple processes.
- I have strong analytical, organizational and prioritization skills and foster a team oriented environment.
- I am proactive and ensure that communication lines are open among different teams during ongoing projects.
- Service Desk Management
- Program and Project Management
- Service Level Agreement Management
- Incident Management
- Configuration and Release Management
- Application Deployment Management
- Service Management Framework Design and Implementation
- Advanced Service Desk Resolution Management
- Critical thinking and decision making
- Time management and multi-tasking
- Strong planning and monitoring abilities
Information & Communication Technology
12 Years Experience
Help Desk & IT Support, Product Management & Development, Programme & Project Management