Job Seeker Details

Professional Attributes:
  • I am dependable with a strong drive to achieve Project goals.
  • I am reliable and can work independently with minimal supervision.
  • I am an expert in delivering processes and can provide management and coordination across multiple processes.
  • I have strong analytical, organizational and prioritization skills and foster a team oriented environment.
  • I am proactive and ensure that communication lines are open among different teams during ongoing projects.
Core Competencies:
  • Service Desk Management
  • Program and Project Management
  • Service Level Agreement Management
  • Incident Management
  • Configuration and Release Management
  • Application Deployment Management
  • Service Management Framework Design and Implementation
  • Advanced Service Desk Resolution Management
  • Critical thinking and decision making
  • Time management and multi-tasking
  • Strong planning and monitoring abilities
Industry Experience:
Information & Communication Technology

12 Years Experience

Help Desk & IT Support, Product Management & Development, Programme & Project Management