Professional Attributes:

• Team Player
• Innovative
• Reliable
• Proactive
• Technical Competency
• Determination and Persistence
• Eager and Willing to Add to Their Knowledge Base and Skills
• Problem-Solving Skills

Core Competencies:

• Customer Service Role
• Technical Support
• Subject Matter Expert
• MS office
• Home Networking Setup & Troubleshooting
• Email, Chat, & Voice support
• Training Experience
• Work Force Management Experience
• Quality Analyst Experience
• Coaching & Development of new hires
• Innovation, simplification of methods & procedures.
• Sales & Billing Experience
• Service Helpdesk roles

Industry Experience: