Job Seeker Details

Professional Attributes:
  • Organized
  • Self -learner
  • Positive attitude
  • Proactive
  • Team work
  • Attention to detail
  • Time management
Core Competencies:
  • Communication
  • Staff rewards & recognition planning
  • Conduct performance evaluations
  • Recruitment and hiring
  • Capacity planning and staff rosters
  • Training engineers (Technical/ Non-technical)
  • Contingency planning (Cross train / On call)
  • Career development planning
  • Process structuring
  • Technology platforms – Autotask
  • Business Management – ConnectWise
  • Documentation Platform – IT Glue
  • IT management and automation – N-able
  • Customer satisfaction & productivity -Create & reassess Staff KPI’s
  • Data platform – BrightGauge
  • Business continuity tools - Office 365 / Datto
Industry Experience:
Information & Communication Technology

8 Years Experience

Other