Job Seeker Details

Professional Attributes:
  • I am proactive - ownership of all assigned tasks and issues until completion; overcome roadblocks and issues creatively; determined to succeed.
  • I am adaptable – able to work in many different environments, as part of a strong team
  • I'm self-motivating with a passion to ensure issues are resolved in a timely and appropriate manner.
  • I am friendly and well presented
  • I'm passionate in providing exceptional customer service and technical support
Core Competencies:
  • Customer Service Experience
  • Strong verbal and written communication
  • High level of problem solving ability
  • Interpersonal skills and proactive team player
  • Desktop/Server Support, Telecommunications
  • Windows XP, 7, 10, Mac OS, Apple and Android Technologies, Linux, Creative Suite
  • Windows Server 2008, 2008 R2, 2012 and 2012 R2
  • Active Directory Management, Group Policy
  • Cloud Hosting/Computing, Office 365, Azure, AWS,
  • Microsoft Office 2007, 2010, 2013 and 2016 products, Microsoft Skype for Business, OneDrive
  • Virtualization Technologies, VMware, Hyper-V, Citrix (XenApp, XenDesktop)
Industry Experience:
Information & Communication Technology

10 Years Experience

Help Desk & IT Support, Networks & Systems Administration