Job Seeker Details

Professional Attributes:
  • Leadership
  • Problem solver
  • Affectionate
  • Motivational and motivated
  • Hard work
  • Dedication and commitment
  • Team player
Core Competencies:
  • Windows Server 2008 to 2016 R2
  • Windows Office 2003 to 2016
  • Windows Exchange 2008 to 2016 R2
  • Active Directory
  • Network Sharing and administration
  • File Sharing and administration
  • Windows XP to 10
  • Desktop support and administration
  • Server support and administration
  • Network support and troubleshooting
  • Wireshark
  • ISP support and troubleshooting
  • Fibre/ADSL/Wireless internet
  • Remote and onsite support
  • Microsoft license auditing
  • Experienced in VLANs, QoS, BGP and firewalling
  • Linux programming
  • Asterisk programming
  • VoIP PBX - Installation, administration and troubleshooting
  • VoIP PBX - Vicidial, Bicom, FreePBX, Elastix and custom developed PBXes.
  • IP Phones - Snom, polycom, yealink, siemens, iServ, grandstream, fanvil, 3cx, xlite and zoiper.
  • VoIP Troubleshooting - Wireshark, VoIP Monitor, PortaOne
  • Management of Telco environment - PortaOne, SBC's and multitenant PBX's
  • SIP Trunking, OSS Billing and Fax to email
  • Documentation
  • Customer Relations - New clients, recovery of cancelled client and SLA meetings
  • Research and developement of new products
Industry Experience:
Information & Communication Technology

7 Years Experience

Help Desk & IT Support, Networks & Systems Administration, Team Leaders, Telecommunications, Help Desk & IT Support, Networks & Systems Administration, Team Leaders, Telecommunications

0 Years Experience