Job Seeker Details

Professional Attributes:
  • Solid communication and interpersonal skills
  • High proficiency in customer service and IT
  • Demonstrated problem solving skills and the ability to “think outside the square”
  • Efficient organisational and time management skills, ensuring tasks are always competed on time and exceeding expectation
  • Strong analytical skills with demonstrated ability to apply logical thinking
  • Friendly and approachable persona with a strong team player aptitude
  • Ability to develop easy to follow company procedures and end user guides for software use
  • Adaptable to changing roles and environments
Core Competencies:
  • Hardware and Software Troubleshooting
  • Asset Management
  • Hardware and Software Installation
  • Incident Management via Help Desk Tool
  • Project Implementation
  • Operating System Deployment
  • Oncall and Onsite assistance
  • Backup Management
  • Server Side and Client side Software Configuration
  • Good Communication skills with End Users and Internal and External Stakeholders
Industry Experience:
Information & Communication Technology

5 Years Experience

Help Desk & IT Support