Job Seeker Details
Professional Attributes:
- Good communication and presentation
- Strong people management skills
- problem-solving skills
- SLA & process management
Core Competencies:
- Strong experience in IT operations & service delivery management
- ITIL certified & experienced incident and change management professional
- Strong experience in SLA & process management
- PRINCE2 certified & experienced project management professional
- Expert in implementing best practices and service improvement programs
- Expert in client engagement & stake holder management
- Good communication, presentation and problem-solving skills
Industry Experience:
Information & Communication Technology
13 Years Experience
Help Desk & IT Support, Networks & Systems Administration, Programme & Project Management, Sales - Pre & Post, Team Leaders