Job Seeker Details

Professional Attributes:
  • Have a high level of analytical, negotiation and problem resolution skills.
  • Have the ability to multitask and complete tasks on time.
  • Can develop and manage relationships with people with all levels of knowledge.
  • Always tend to go the extra mile to make sure the customer is 100% satisfied.
  • Build rapport with the customers and keeping them updated in each step to make the customer feel special.
  • Ability to explain technology in plain language.
  • Have an excellent phone manner.
  • Active listening skills
  • Patience
  • Empathy/ Always think in customer's perspective
Core Competencies:
  • Customer Service
  • Information Technology
  • Team
  • Communication
Industry Experience:
Call Centre & Customer Service

2 Years Experience

Customer Service - Call Centre, Customer Service - Customer Facing

Education & Training

1 Year Experience

Student Services

Information & Communication Technology

1 Year Experience

Help Desk & IT Support

Retail & Consumer Products

1 Year Experience

Retail Assistants