Job Seeker Details

Professional Attributes:
  • Excellent communication skills both oral & written
  • Comprehensive experience in application & infrastructure in service management space
  • Extensive experience working with multi-teams in end markets, region and globally
  • Strong professional ethics and organisational ability as evidenced in former role
  • Experience working cross culturally
  • Good analytical and conceptual skills
  • Ability to be creative when resolving complex issues
  • Flexible, adaptable and energetic
Core Competencies:
  • SAP Systems (ECC, APO, PORTAL & Basis)
  • Process Management (Incident, Problem, Change)
  • Vendor & Contract Management (Supplier e.g. TCS & Wipro)
  • Microsoft Infrastructure Technical Support
  • Service Delivery Management
  • Continual Service Improvement (Lean Sigma)
  • Project & Transition Management
  • Portfolio Management
Industry Experience:
Information & Communication Technology

13 Years Experience

Business/Systems Analysts, Help Desk & IT Support, Programme & Project Management, Team Leaders, Testing & Quality Assurance