Job Seeker Details
Professional Attributes:
- Excellent communication skills both oral & written
- Comprehensive experience in application & infrastructure in service management space
- Extensive experience working with multi-teams in end markets, region and globally
- Strong professional ethics and organisational ability as evidenced in former role
- Experience working cross culturally
- Good analytical and conceptual skills
- Ability to be creative when resolving complex issues
- Flexible, adaptable and energetic
Core Competencies:
- SAP Systems (ECC, APO, PORTAL & Basis)
- Process Management (Incident, Problem, Change)
- Vendor & Contract Management (Supplier e.g. TCS & Wipro)
- Microsoft Infrastructure Technical Support
- Service Delivery Management
- Continual Service Improvement (Lean Sigma)
- Project & Transition Management
- Portfolio Management
Industry Experience:
Information & Communication Technology
13 Years Experience
Business/Systems Analysts, Help Desk & IT Support, Programme & Project Management, Team Leaders, Testing & Quality Assurance