Professional Attributes:

• Calm under pressure
• Highly adaptable
• Approachable
• Excellent team-player
• Can work independently/on own initative
• Not afraid to make suggestions
• Willing to 'go the extra mile'
• Enjoys teaching/sharing knowledge
• Supportive and encouraging personality
• Learns new skills quickly

Core Competencies:

• Azure/AWS management/architecting
• Network (LAN/WAN/VPN) administration
• Firewall/switch config/admin
• Server virtualisation (XenServer/VMWare/Hyper-V)
• Incident management
• Remote support
• Dell/HP servers
• Microsoft Server OSes
• SAN technologies
• Office/network migrations
• Desktop/laptop support/repair/installation
• Printer deployment/support/configuration
• Server/desktop patching
• Data centre security/management
• End user training
• Active Directory design/administration

Industry Experience: