Hamilton Multicultural Services Trust

Hamilton Multicultural Services Trust launches multilingual settlement information service for migrants

Immigration New Zealand is pleased to announce the launch of “InfoNOW…in your language” which will provide a multi-lingual settlement information service for recent migrants in their preferred language.

“InfoNOW…in your language” is a nationwide service that will be up and running from 1 February 2019. It will provide key settlement information to migrants in Arabic, Spanish, Hindi, Punjabi, Cantonese, Mandarin, Korean, Samoan, Cambodian, Taiwanese and Japanese, with more languages being added over time.

Funded by Immigration New Zealand, the new “InfoNOW…in your language” service will be delivered by the Hamilton Multicultural Services Trust, whose Business Manager, Leanne Salisbury, says “the multilingual service is a natural fit with our other services for migrants, especially our ‘Decypher’ service which offers a translation and interpreting in over fifty languages”.

A team of multilingual InfoNOW Assistants will assist migrants who seek information about health services, English language classes, drivers licence requirements, housing and tenancy, consumer protection and many other settlement related matters.

Judi Altinkaya, Immigration New Zealand’s National Manager Settlement, oversees the New Zealand Migrant Settlement and Integration Strategy and says, “Access to information in your first language is a key element of the Strategy. While many visa categories have English language requirements, migrants can always expect to access the information they need in their preferred language”

The “InfoNow…in your language” service is available via free phone, 0800 4636-669 (0800 InfoNOW), email info@infonow.nz and the website www.infonow.nz.